Frequently asked questions
You will receive a confirmation email as soon as your order is registered. If you have any questions, please write to us and we will reply as soon as possible.
We are a small project and at the moment we cannot offer this service.
Shipping to Spain costs €4.90, and is free for purchases over €120. Shipping to Europe costs €12. All shipments include a tracking number.
Each garment is hand-knitted, one by one, which is why orders are processed and shipped within a maximum of two weeks from purchase confirmation. Once shipped, you will receive a tracking number so you can locate your package at all times.
Yes. We accept returns within 14 days of receipt of the order, provided that the garment is unworn and in the same condition in which it was shipped. The return cost is €4.90 for Spain and €12 for Europe. Once the return is approved, you will receive confirmation by email.
No. Custom orders cannot be returned as they are pieces created specifically for you.
Knitwear needs special care to last. You can find all washing and care instructions [by clicking here].
We design clothes that adapt to all body types and we strive to be size inclusive. If you have any questions or need any adjustments to a design, write to us and we'll work it out together.
No. Custom orders cannot be returned as they are pieces created specifically for you.
We work with high-quality natural fibers, mohair, wool, cashmere, cotton, and bamboo, recovering surplus yarns from workshops in Catalonia whenever possible. It's important to us to know the origin of each material and to work with local resources and suppliers.
Yes. We work circularly: we use surplus yarns from local workshops, leftover buttons from old productions, and avoid waste at every step of the process. We choose biodegradable natural fibers and work in limited series. Each garment also includes a needle and thread kit so it can be repaired and its lifespan extended.
Yes, we have a line made from 100% cotton, free from any animal-derived fibers. If you have any questions about the composition of a specific garment, please contact us.
The process of creating a custom garment takes between 4 and 6 weeks, as each commission is completely personal. You can tell us your idea in the CUSTOM section and from there we work together to give it shape.
Discover more about US here
We love collaborating with other creatives. If you have a proposal in mind, write to us.
We do not have a physical store at the moment. If you own a store and are interested in selling erdi, please write to us. We would love to explore that possibility.
